Technical Support Website

OVERVIEW OF TRAINING

Newly Purchased Systems

Complementary training sessions are available for new purchases based on the software package you purchased.

The following outline will be used when training your office to learn American Medical Softwares product(s). It is important to train each individual, so AMS suggests that you use these training classes wisely and have as many staff members that will be performing each function present during the training session. It is impossible to train each individual, in your practice, within the training sessions, and having more then one individual training will help your office staff assist each other after the session is over.

Please make sure to read each Chapter required before the appropriate Training Session. This will allow you to get an understanding of the system before the Training Session occurs. Note taking is highly recommended, as your AMS Training Representative will not be able to assist with setting up every file from beginning to end. It is also recommended that you review the training videos on this site.

Existing Systems

Existing clients may purchase training sessions at a price of $200 per hour. You can also take advantage of the training videos provided here. Click the links below with the video icon video to access training videos over the topics in the training outline.

TRAINING OUTLINE

NOTE: AMS strongly recommends that you call us ahead of time to coordinate having one of our staff available when your Hardware/IT person will be in the office if assistance is required to perform the installation.

Software Installation - 1 session

  1. Read the Installation section of the AMS Technical Manual and Chapters 1 & 2 of the Operation Manual.
  2. Call your AMS Training Representative to complete:
  • Registration Card
  • Install Server Setup from CD
  • Install Workstation Setup
  • Setup shortcuts on desktop

Building Master Files - 3 sessions

  1. Read Chapters 3, 4 and 5 (System Setup) of the Operation Manual before you begin.
  2. Call your AMS Training Representative to schedule training time for:

Appointment Scheduling System - 2 sessions

  1. Read Chapter 7 of the Operation Manual before you begin.
  2. Call your AMS Training Representative to schedule training time for:

Medical Office Management System - 4 sessions

  1. Read Chapter 5 and 6 of the Operation Manual before you begin.
  2. Call your AMS Training Representative to schedule training time for:

Electronic Medical Records - 5 sessions

  1. Read Chapter 8 of the Operation Manual before you begin.
  2. Call your AMS Training Representative to schedule training time for: